Privacy Policy

Privacy Policy

This Privacy Policy describes how SummitLock (“the website”, “we”, “us” or “our”) collects, uses, and shares your personal data when you visit, use our services, or make a purchase from SummitLock.com (“the website”), or otherwise communicate with us regarding the website (collectively referred to as the “Services”).

In this Privacy Policy, “you” and “your” refer to any user of the Services, whether you are a customer, a visitor, or another individual whose information we collect in accordance with this policy.

We recommend that you read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, for example to reflect changes in our practices, operations, legal requirements, or regulatory obligations. The updated version will be published on the website and marked with a “Last updated” date.

How We Collect and Use Personal Data

To provide the Services, we collect personal data from several sources. The type of information we collect and use depends on how you interact with us.

In addition to the specific purposes described below, we may use personal data to communicate with you, provide and improve the Services, comply with legal obligations, enforce our terms of use, and protect the Services, our rights, and the rights of our users.

What Personal Data We Collect

Information You Provide Directly

This may include:

  • Contact information: name, address, phone number, email address.

  • Order information: name, billing and delivery address, payment confirmation, email address, phone number.

  • Account information: username, password, security questions, and similar information.

  • Customer service information: information you provide when contacting us for support.

Some features require you to provide certain information. If you choose not to do so, parts of the Services may be unavailable.

Information We Collect Automatically

We may automatically collect information about your use of the website (“Usage Data”) through cookies, pixels, and similar technologies. This may include information about your device, browser, IP address, network, and interactions with the website.

Information From Third Parties

We may receive information from:

  • Shopify, which hosts our webshop.

  • Payment providers that process payments and billing.

  • Suppliers and partners that provide services such as shipping, customer support, and analytics.

All third-party information is handled in accordance with this Privacy Policy.

How We Use Your Personal Data

Providing Products and Services

We use your information to fulfill our agreement with you, including processing payments, delivering orders, sending purchase, return, and shipping notifications, and managing your account.

Marketing and Advertising

We may use your information to send marketing communications via email, SMS, or post, and to display relevant advertisements.
Within the European Economic Area (EEA), this processing is based on our legitimate interest in marketing our products (GDPR Article 6(1)(f)).

Security and Fraud Prevention

We use personal data to detect, investigate, and prevent fraud or illegal activity. If you create an account, you are responsible for keeping your login credentials confidential.

Communication and Service Improvement

We use personal data to provide customer support and improve our Services, which constitutes a legitimate interest under GDPR Article 6(1)(f).

Cookies

We use cookies to operate and improve the website, perform analytics, and personalize content and advertising.
You can read more about Shopify’s use of cookies here:
https://www.shopify.com/legal/cookies

Most browsers automatically accept cookies, but you can change your browser settings. Please note that blocking cookies may cause some features of the website to stop working.

Sharing of Personal Data

We may share your information with:

  • Service providers (e.g. payment processing, hosting, logistics, customer support).

  • Business and marketing partners (advertising and campaigns).

  • Affiliated companies and in connection with business transfers or mergers.

  • Public authorities, where required by law.

We do not sell or share sensitive personal data without your consent.

Third-Party Websites and Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. We recommend that you read their privacy policies before providing any personal data.

Children

The Services are not intended for children under the age of 16, and we do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us so we can delete the information.

Data Security and Retention

We protect your personal data using technical and organizational security measures; however, no method of transmission or storage is completely secure.

We retain personal data only for as long as necessary to fulfill the purposes described in this policy or to comply with legal obligations (such as accounting requirements).

Your Rights

Under the GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Correct inaccurate or incomplete data.

  • Request deletion of your data (“right to be forgotten”).

  • Restrict the processing of your data.

  • Data portability (receive your data in a structured, commonly used format).

  • Object to processing, including direct marketing.

  • Withdraw consent, where processing is based on consent.

You can exercise your rights by contacting us using the details below.

We may request proof of identity before responding to your request.

International Transfers

Your personal data may be transferred to and processed outside the EU/EEA, including by our partners in other countries (such as China, where our warehouse is located).

When transferring data internationally, we rely on the European Commission’s Standard Contractual Clauses (SCCs) or other valid transfer mechanisms to ensure an adequate level of protection.

Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

📧 Email: teametsverigeinfo@gmail.com